Privacy Policy
Last updated: 19 October 2026
Information we collect
When you request a quotation or contact us, we may collect your name, email address, phone number, property addresses, move details, and any video walkthroughs you submit. We collect this information solely to provide our removals services and respond to your enquiries.
How we use your information
Your information is used to provide quotations, coordinate your move, communicate with you about your booking, and improve our services. We do not sell your personal data to third parties.
Optional analytics
Google Analytics loads only if you choose Allow analytics. It measures visits and interactions such as phone and WhatsApp button clicks or preparation of a quotation request. These events do not include the contact details or moving information you enter in the form. A button click is not treated as proof that an enquiry or booking was completed. You can keep analytics off or change your choice using Analytics settings. Our form prepares a WhatsApp message for you to review and send; selecting a video does not upload it to this website.
Data retention
We retain your information for as long as necessary to fulfil our services and comply with legal obligations. Quote enquiries are typically retained for 24 months.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email address below.
Contact
For privacy enquiries, contact us at info@swlremovals.co.uk.